Scent-A-Filter LLC ("SAF," "we," "us," or "our"), based in Carrollton, Texas, operates scentafilter.com, wholesale.scentafilter.com, account.scentafilter.com, safcommand.com, and related internal tools. This Privacy Policy describes how we collect, use, and protect your information.
We collect information you provide directly, including name, email address, shipping address, phone number, and payment information when you place an order or create an account. We also collect usage data such as browser type, IP address, pages visited, and referring URLs through cookies and analytics tools.
We use your information to process and fulfill orders, manage subscriptions, communicate about your account, send marketing communications (with your consent), improve our products and services, and operate internal business tools for analytics, advertising management, and customer service.
We use third-party services to operate our business, including Shopify (e-commerce), Stripe (payments), ShipHero (fulfillment), Klaviyo (email marketing), Recharge (subscriptions), Google (advertising and analytics), Meta/Facebook (advertising), TikTok (advertising and shop), Social Snowball (affiliate program), and GoHighLevel (CRM). Each of these services has its own privacy policy governing how they handle your data.
Our internal tools connect to advertising platforms (Google Ads, Meta Ads, TikTok Ads) to retrieve campaign performance data. This data includes aggregated metrics like impressions, clicks, and conversions. We do not sell your personal data to advertisers.
SAF Command's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only access Google Ads data necessary to display advertising performance metrics within SAF Command. We do not share Google user data with third parties except as necessary to operate the service. We do not use Google user data for advertising purposes.
We implement reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS/TLS), secure storage of API credentials and OAuth tokens, access controls on internal tools, and automatic token refresh with no plaintext storage of sensitive credentials.
We retain advertising performance data for up to 90 days for operational analysis. OAuth tokens are stored securely and automatically refreshed. You may request deletion of your data at any time by contacting us.
You may request access to, correction of, or deletion of your personal data by contacting us. You may unsubscribe from marketing emails at any time using the unsubscribe link in any email. You may revoke access to connected advertising accounts at any time through the respective platform's settings (Google Account, Meta Business Settings).
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.
Scent-A-Filter LLC
Carrollton, TX
Email: support@scentafilter.com
Website: scentafilter.com